Terms of Service

Last updated: May 5, 2026

1. Acceptance of Terms

Raudah ("Raudah," "we," "us," or "our") is a parent brand under which a portfolio of products is built and operated. Each Raudah-branded product is operated by the entity identified for it in Schedule A at the end of these Terms (each, an "Operating Entity").

By accessing or using any product, service, or website made available under the Raudah brand or by any Operating Entity, including raudah.co (collectively, the "Services"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

Your contract for any given product is with the Operating Entity that provides that product, as identified in Schedule A. Raudah, as a brand, is not itself a party to that contract. However, all releases, disclaimers, limitations of liability, indemnities, and other protections in these Terms extend to and may be enforced by Raudah, every Operating Entity (current and future), and the other Raudah Parties identified in Section 10.

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Services. If you do not agree to these Terms, you must discontinue use of the Services immediately.

2. Description of Services

Raudah builds and operates software products and related online services. We may introduce additional products and services from time to time. Use of any product is governed by these Terms of Service unless separate terms are provided.

3. Account Registration and Responsibilities

To access certain features of our Services, you may be required to create an account. You agree to provide accurate information, keep your login credentials secure, and notify us immediately of any unauthorized access. You are responsible for all activity that occurs under your account.

4. Subscription Terms and Billing

4.1 Recurring Subscriptions

Paid subscriptions automatically renew at the end of each billing cycle until cancelled. To avoid being charged for the next billing cycle, you must cancel at least twenty-four (24) hours before the renewal date through one of the methods described in our Cancellation Policy. By subscribing, you authorize us, and our payment processors and merchants of record acting on our behalf, to charge your payment method on file for each renewal at the then-current price.

4.2 Pricing Changes

We reserve the right to change subscription pricing with reasonable advance notice. The new price will take effect at your next renewal after the notice period.

4.3 One-Time and Lifetime Purchases

Certain features or products may be offered as one-time or lifetime purchases. These grant access as described at the time of purchase and are subject to the Refund Policy.

4.4 Payment Processing

All payments are processed through one or more third-party payment processors and merchants of record selected by the relevant Operating Entity from time to time. We do not directly collect or store your full payment card details. The provider that processes a given transaction may be identified at checkout and may also appear on your billing statement.

4.5 Failed Payments

If a scheduled payment fails, we, or the payment processor or merchant of record acting on our behalf, may retry the charge and/or notify you to update your payment method. Continued failure may result in suspension of your account until payment is resolved.

4.6 Merchant of Record Transactions

For some transactions, a merchant of record acts as the seller of record. In those cases, the merchant of record is responsible for collecting applicable sales tax, VAT, GST, or similar transaction taxes, and for issuing invoices, refunds, and chargebacks for that transaction. Refunds for those transactions are processed back through the merchant of record. Your purchase remains subject to these Terms and the Refund and Cancellation Policies of the relevant Operating Entity.

5. Free Trials

We may offer free trial periods for certain services. Unless you cancel before the trial period ends, your trial will automatically convert to a paid subscription and your payment method will be charged.

6. Acceptable Use Policy

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws
  • Reverse engineer, decompile, or attempt to discover the source code of our software
  • Scrape, crawl, or use automated means to access the Services beyond normal use
  • Share, transfer, or sell your account credentials to another person
  • Attempt to gain unauthorized access to any part of the Services or connected systems
  • Interfere with or disrupt the integrity, performance, or availability of the Services
  • Reproduce, redistribute, or resell any data obtained from the Services without written authorization

We reserve the right to suspend or terminate accounts that violate this policy.

7. Intellectual Property

7.1 Our Intellectual Property

All software, content, features, branding, designs, and proprietary technology made available through our Services are the exclusive property of Raudah and are protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any of our intellectual property without prior written consent.

7.2 Your Data

You retain all ownership rights to the data you input into our Services. By using our Services, you grant us a limited, non-exclusive license to use, process, and store your data solely for the purpose of providing the Services.

7.3 Feedback

If you provide feedback, suggestions, or ideas regarding our Services, you grant us an unrestricted, royalty-free license to use and incorporate such feedback without any obligation to you.

8. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted or error-free operation. We may perform maintenance that temporarily affects service availability.

9. Warranty Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will meet your specific requirements, be uninterrupted or error-free, or that any data or information obtained through the Services will be accurate or reliable.

10. Limitation of Liability

For purposes of this Section 10, Section 11, and Section 15.4, the "Raudah Parties" means, collectively: Raudah (as a parent brand); each Operating Entity (current and future, as identified in Schedule A from time to time); each of their respective founders, owners, directors, officers, employees, agents, contractors, service providers, and licensors; and each of their respective affiliates, successors, and permitted assigns.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NONE OF THE RAUDAH PARTIES SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, REGARDLESS OF THE LEGAL THEORY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL AGGREGATE LIABILITY OF THE RAUDAH PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO THE RELEVANT OPERATING ENTITY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the liability of the Raudah Parties is limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Raudah Parties (as defined in Section 10) from and against any and all claims, demands, liabilities, damages, losses, judgments, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (i) your use of or access to the Services; (ii) your violation of these Terms or any applicable law; (iii) your violation of any third-party right, including any intellectual property, privacy, publicity, or contractual right; or (iv) any content, data, or information you submit to or through the Services.

The Raudah Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with the defense. You shall not settle any matter that affects a Raudah Party without the prior written consent of that Raudah Party.

12. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We do not control and are not responsible for the content, practices, or availability of any third-party services.

13. Termination

We may suspend or terminate your account and access to the Services at any time if we reasonably believe you have violated these Terms or engaged in conduct harmful to our Services or other users.

You may terminate your account at any time by cancelling your subscription and contacting us to request account deletion.

Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive termination will remain in effect, including Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, Assignment, Third-Party Beneficiaries, and Governing Law.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the jurisdiction in which the relevant Operating Entity is established, without regard to conflict of laws principles.

14.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

14.3 Arbitration

If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration conducted in the seat of the relevant Operating Entity, under the rules of a recognized arbitral institution applicable in that seat. The arbitrator's decision shall be final and binding.

14.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis only. You waive your right to participate in class actions, class arbitrations, or representative proceedings.

15. General Provisions

15.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

15.2 Force Majeure

Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, government action, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, or third-party service provider outages.

15.3 Assignment

We may assign or transfer these Terms, in whole or in part, without notice or your consent, to (i) any affiliate or Operating Entity, or (ii) a successor in interest by merger, acquisition, reorganization, or sale of assets. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent, and any attempted assignment in violation of this Section is void. These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.

15.4 Third-Party Beneficiaries

The releases, disclaimers, limitations of liability, indemnities, and other protections set forth in these Terms are given for the benefit of, and may be enforced by, each of the Raudah Parties (as defined in Section 10) as third-party beneficiaries. No other person or entity shall have any third-party beneficiary rights under these Terms.

15.5 Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, Cancellation Policy, and any product-specific terms or addenda referenced herein, constitute the entire agreement between you and the relevant Operating Entity with respect to the Services and supersede any prior agreements.

15.6 Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through our website or by other reasonable means. Your continued use of the Services after such changes constitutes acceptance.

16. Contact Information

For questions about these Terms of Service, please contact us at [email protected]. To direct your inquiry to a specific Operating Entity, please reference the relevant product in your message.

Schedule A — Operating Entities

The following identifies the Operating Entities under the Raudah parent brand that act as the contracting party under these Terms for the products they operate. Each product publishes its own product-specific terms identifying the Operating Entity responsible for that product.

Raudah Technologies

Operating Entity for software products under the Raudah brand.

Contact: [email protected].

Raudah One

Operating Entity for consumer products launching from 2027.

Contact: [email protected].

This Schedule will be updated as additional Operating Entities are added. The version of this Schedule in effect at the time you use a product governs the contracting relationship for that product.