Privacy Policy

1. Introduction

Raudah ("Raudah," "we," "us," or "our") is a parent brand under which a portfolio of products is built and operated. Each Raudah-branded product is operated by the entity identified for it in Schedule A at the end of this Privacy Policy (each, an "Operating Entity").

This Privacy Policy applies to raudah.co and to the products and services operated by the Operating Entities (collectively, the "Services"). It explains how we collect, use, disclose, and safeguard your information when you use the Services.

For each product, the Operating Entity identified in Schedule A acts as the data controller (or equivalent term under applicable law) for personal data processed in connection with that product. References to "we," "us," and "our" in this Privacy Policy refer to the relevant Operating Entity, except where the context makes clear that a reference to Raudah as the parent brand is intended.

By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

2. Information We Collect

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate and improve our Services. These include essential cookies required for core functionality (such as authentication and session management) and analytics cookies to help us understand how visitors use our Services.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our Services.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Respond to your inquiries and support requests
• Improve our products, services, and user experience
• Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations and enforce our terms

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With trusted third-party service providers who assist in operating our Services (such as hosting, analytics, customer support, and email delivery). These providers are obligated to protect your data and use it only for the purposes we specify.
• With third-party payment processors and merchants of record who process transactions on our behalf or, in the case of merchants of record, act as the seller of record for tax and regulatory purposes. These parties are bound by their own privacy policies and contractual obligations to us.
• Among Raudah Operating Entities and the Raudah parent brand for shared operational, administrative, and legal-compliance purposes.
• When required by law, regulation, legal process, or governmental request.
• In connection with a merger, acquisition, reorganization, or sale of assets, in which case you will be notified of any material change to controllership.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to countries where we or our service providers operate.

7. Data Retention

We retain your personal data only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our Services, and comply with legal obligations. When your data is no longer needed, we will delete or anonymize it.

8. Your Rights

Depending on your location and applicable law, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing of your data.

To exercise any of these rights, contact us at [email protected]. We will respond to your request in accordance with applicable law.

9. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will place a prominent notice on our website. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy, the data practices of a specific product, or to exercise any rights described above, please contact us at [email protected]. To direct your inquiry to a specific Operating Entity, please reference the relevant product in your message.

Schedule A — Operating Entities

The following identifies the Operating Entities under the Raudah parent brand that act as data controller (or equivalent under applicable law) for personal data processed in connection with the products they operate. Each product publishes its own privacy notice identifying the Operating Entity responsible for that product.

This Schedule will be updated as additional Operating Entities are added. The version of this Schedule in effect at the time of your use of a product governs the data controller relationship for that product.